At Waconia Dodge we believe that the greatest honor is not some shiny award on the wall or some number on a chart... It's the appreciation that our customers have for the quality of our service and the integrity of our staff. Below you will find a few testimonials from shoppers, just like you who've came to the dealership and purchased a car from us. Find out what they had to say!
The Entire Staff at Waconia Dodge Chrylser Jeep Thank You,
I just wanted to let you know that I am very impressed with your organization. The experience from the time we stepped on the lot, to the sales staff, to the service department has been nothing short of terrific.
I can only hope that my customers have an experience somewhere near the great experience we had with your company. You should be very proud of you organization. We will be buying from you in the future and we will be recommending you to anybody who will listen.
Thanks,Todd Dilley President,Outdoor Environments, Inc
Dear, Mr Strong
I just wanted to write a quick note to let you know that I had a great buying experience at your dealership. Tim Rogers made me feel very comfortable, he was very knowledgeable, patient, and he was great at putting up with my kids. I think he went beyond the call of duty to help entertain my older daughter. I was very impressed that he did not try to sell me just the top models like some dealerships, but was willing to go to whatever level of car fit my price range, whether it was used or new. We ended up buying a new Dodge Grand Caravan, which we love. I also was impressed with Angela, as she couldn't have made the financing part of our vehicle go any smoother.
Tim is the reason I decided to buy at you dealership as opposed to a competitor's so I want you to know that you have a valuable sales person on your staff. If I have a chance to refer someone there, I will.Best Regards,Bridget Gallagher
Dear Ms. Collins,
I want to recognize two people in your organization who are the best example of customer service I have encountered in a long time.
I live in Eden Prairie and drive a Jeep Grand Cherokee. When my eighty-year old parents asked me to take them "out in the country for a drive" last Sunday, I naturally decided to take the Jeep. We had lunch in downtown Waconia and got back in the car to head home. I turned the key in the Jeep and the engine would not turn over. Certainly, I was in for a wild afternoon with a broken down car on a Sunday, I thought. I walked into your Waconia Jeep dealership and was greeted by a big smile from Trisha whom I explained my situation. Without hesitation Trisha went into the service department and brought back with her an off duty mechanic by the name of Mike. I am sure Mike had other plans for his Sunday but he was quick to assist and with enthusiasm that I would not have expected. Mike quickly and expertly assessed the problem and had my precious cargo and me on our way in record time.
I felt most fortunate to have broken down in Waconia and to have been rescued by two positive and capable people.
Thank you, Trisha and Mike, you make the world a better place with your positive attitudes, professionalism, and kindness.
Sincerely,Kriss Eickholt,Director, Travel Purchasing
"Thank You"
The photo attached is my daughter Laura standing next to her new car.
She's proud and happy. Laura describes the Jeep as "incredible".
I'd describe the Strong family, Steve and other staff members of Waconia Dodge Chrysler Jeep as "incredible":
You're a rare group. Capable, honest and just plain nice.
The Jeep was the third vehicle you've delivered to us. More will come.
Thanks Again and Best Regards,
Jim,